Refund policy
We are committed to providing total customer satisfaction. If you are not completely satisfied with our services, we offer a fair and transparent refund policy. Please read carefully the information below regarding our refund policy.
We offer a refund period of 7 days from the date of purchase for our services. During this period, you can request a refund if you are not satisfied with our services.
To be eligible for a refund, you must meet the following criteria:
The refund request must be made within 7 days of the date of purchase.
You must have valid proof of purchase such as a receipt or order confirmation.
Your account must not have violated our Terms of Use or Acceptable Use Policy.
The reasons for requesting a refund must be valid, such as major technical problems or significant dissatisfaction with our services.
Please note that specific conditions may apply depending on the type of service you have purchased. Please see the following sections for details.
If you have made a one-time purchase of our services, please note the following conditions:
If you request a refund within the specified refund period, we will refund the full amount of the purchase.
If you have used our services during the refund period and wish to cancel your purchase, we will refund the amount corresponding to the unused services.
If you exceed the specified refund period, we will not be able to refund the purchase.
To request a refund, please follow the procedure below:
Contact our customer support team via the contact form.
Provide details of your purchase, including proof of purchase and the reason for your refund request.
Our customer support team will review your request and provide you with a response as soon as possible.
Please note that we reserve the right to refuse refund requests that do not comply with the conditions set out in our refund policy.
If you have any questions about our privacy policy, please contact us via the contact details provided on our website.
Please read our privacy policy carefully to understand how we treat your personal information. By using our website, you agree to the terms of this privacy policy.